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blog address: https://www.deskxpand.com/blog/four-signs-you-need-an-email-ticketing-system/
keywords: Email ticketing System, Email helpdesk
member since: Oct 24, 2021 | Viewed: 732
4 Signs That You Need an Email Ticketing System
Category: Computers
An email ticketing system assists you in converting client emails to tickets and compiling and organizing them in a single location, ensuring that no customer issue goes overlooked. It allows you to automate activities, set up a workflow and SLA rules, and track how many emails arrive and how many answers are sent. A detailed checklist to assist you in determining whether or not you require an email ticketing system.
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