Cross-training is when the health club staff is trained to perform various jobs by department heads to improve job performance while creating a diverse employee to grow your health club and his/her health and fitness career. I am a firm believer in employee cross-training for numerous reasons. I know those of you who have read my blogs in the past, will know I do not believe staff members should try to wear too many hats because no one can be a jack of all trades, but if they try, they will definitely become a master of none. You really need to focus your concentration on one given field but cross-training doesn't mean wearing multiple hats in departments requiring trained professionals. TO READ MORE FOLLOW THE LINK BELOW: http://www.healthclubmarketingmmc.com/health-club-marketing-cross-training-blog-165/
