Yes, Kiwi.com is a legit and legally registered online travel agency based in the Czech Republic, and it is not a scam in the sense of stealing money and disappearing. But “legit” does not mean problem free. Real user reviews on Trustpilot and discussions on Reddit about Kiwi show a clear pattern: people who have simple, uneventful trips are usually happy, while people whose flights get delayed, changed, or cancelled often report slow refunds, confusing customer support, and unexpected fees. This review breaks down what real customers say, so you can decide if Kiwi.com is safe for your next booking.
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