For many NDIS providers, spreadsheets are where rostering starts. They’re easy to set up, everyone knows how to use them, and there’s no complicated system to learn. But things can get difficult as the business grows. A few staff members become a larger team. Participants have different support requirements. Workers take leave, shifts change, and last-minute replacements become part of the daily routine. What used to be a simple spreadsheet can quickly turn into a file that someone is constantly updating, checking and fixing.
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