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blog address: https://convocean.com/blog/The-Role-of-Sentiment-Analysis-in-Social-Media
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The Role of Sentiment Analysis in Social Media
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Social media is not only important in keeping up with what’s happening in the world, but it has also become a place where people share their opinions about a brand, product or a service. When brands analyse the sentiments of their audiences, especially on social platforms, they understand what their customers really want.
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