Top CRM Software for Small Business 2021 CRM helps businesses in better understanding their customers’ requirements and needs on an individual level. In today's Customer-centric world, CRM has evolved as a crucial software, so Martech Cube is here with the list of top CRM software for small business. The Importance of CRM for Small Businesses - CRM is a management strategy that results in increased profits for a company. Zoho - Zoho CRM provides an all-in-one solution for small businesses with a set of powerful features of sales and marketing to boost productivity and sales. The detailed reporting, team collaboration tools, multichannel contact management, and in-built security measures make it a great pick for small businesses looking to implement an efficient CRM system. HubSpot CRM - HubSpot CRM is a completely free CRM small business solution that enables businesses in organizing, tracking, and nurturing leads and customers. Drip - Drip is the leading eCommerce CRM platform, but it is also a great CRM tool for small businesses. It is powerful and has a beautiful interface, and is very user-friendly for any business. Drip also offers easy list segmentation, content customization, conversion tracking, purchase intent marketing, etc. Sendinblue - Sendinblue is one of the most powerful email marketing services that have all the features every marketer requires to serve as a complete CRM, too. Unlike most of the other CRMs, they also have SMS marketing and chat. SMS marketing is an impressive tactic that can instantly boost sales and customer engagement. Pipedrive - Pipedrive is a sales management tool that helps small businesses in managing the sales process after gathering leads with Zapier addon. For more such updates, check Out recent Martech Cube blogs.
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