As organizations grow in size, they try to standardize their processes. This helps to improve efficiency. A business process manager’s job is to help streamline these processes. According to Indeed.com, the salary of a business process manager can go as high as $150,749 per year, making it a career path worth pursuing. Who is a business process manager? As you would understand from the title of the role, a business process manager is hired to manage and improve business processes. This position is available in different industries, such as retail, construction, transportation, and the hospitality industry. A process manager is someone who understands every aspect of the business process. They are responsible for overseeing and improving the existing processes. What are the roles and responsibilities of a business process manager? A process manager is tasked with systematically managing the processes of the company. Some of their responsibilities are ; Analyzing existing processes Fixing issues in the existing processes Developing new initiatives to improve business processes Tracking and monitoring processes Studying the current market and customizing the process accordingly Managing stakeholders and acquiring permissions Monitoring individual processes and providing feedback to the teams Assessing the process’s feasibility based on productivity, cost, and time management What are the skills required for a business process manager? If you are someone applying for this position, these are the necessary skills: Process mapping: This helps in creating a visual representation of existing processes. This helps to understand each process better. Organizational skills: There are tons of tasks that require a business process manager’s attention. But all of them can’t be attended to at once, making it important to prioritize. Project management: Process managers often have to undertake multiple projects at the same time. Project management skills help manage multiple teams and monitor their progress properly. Communication skills: When it comes to dealing with teams and stakeholders, good communication is indispensable. It helps to understand and convey your needs properly. Decision-making skills: A process manager’s position is such, that decision-making is necessary. There would be times when they would have to analyze the situation and decide on the best course of action. Change management: Implementing organization-wide changes is an important skill. As a process manager would need to make changes in different processes and ensure its proper implementation. What are the qualifications for a business process manager position? There are certain qualifications that are a must to secure and improve as a business process manager, as it requires multiple skills and tools to do the job properly. Bachelor’s degree: To secure this position in large organizations, the minimum requirement is a bachelor’s degree. As the position requires complex functions and is quite demanding. To ensure that you know the basics properly a bachelor’s degree is important. It would be better to have a degree in management, finance, industrial technology or other related field. Master’s degree: A master’s degree is definitely an added advantage when applying for this job for as a fresher. If you are already working in the position a master’s degree will help to secure a better pay or get a promotion. But ensure that you are picking the right degree. One such program would be Global Master of Business Administration (Global MBA) from the Richard DeVos Graduate School of Management at Northwood University. This program covers the basics of business processes and has a module on process improvement for managers to help in this career. This program is a robust and comprehensive program that will equip you with the tools to uncover and solve complex and transformational business challenges. Certification: This is an optional and not a compulsory requirement. But having a certification on business process management can help get an edge in the business. As it would be specifically for the position. Experience: Today, experience is given a lot of importance as it shows that you are capable of handling things in the real world. It is helpful to have hands-on experience in process improvements, team management, analyzing quantitative and qualitative data, and establishing business metrics. What is the salary for a business process manager? According to Indeed.com, the average salary for a business process manager is $95,967 per year. Although, with the right qualifications, it can go as high as $151,336 per year. The business process manager’s role is a complex one. And following the right career path helps you perform well in this position. FAQs What are the 3 best skills to become a business process manager? The 3 best skills to become a business process manager would be process mapping, project management and good communications. Having a strong hold on these skills would help but these can also be developed but getting the right education. And the best way to acquire these skills is through the Global Master of Business Administration (Global MBA) from the Richard DeVos Graduate School of Management at Northwood University.
